Industry · Consumer and Leisure
Professional and Business Services
Pricing, productivity and growth for service firms.
Who we serve
Legal and accounting firms, facilities management, staffing and BPO (business process outsourcing) companies, and marketing and advertising services. AI (artificial intelligence) is changing which tasks clients will pay for by the hour.
Sectors
- Legal and accounting firms
- Facilities management
- Staffing and BPO (business process outsourcing)
- Marketing and advertising services
The agenda
What leadership teams are dealing with.
Growth strategy
Choosing service lines and geographies, and when to grow through M&A (mergers and acquisitions).
Pricing and utilisation
Fee models, team structures and utilisation that improve margin per partner or per contract.
AI and automation
Redesigning delivery as AI takes on routine work, and repricing services to match.
Talent model
Hiring, developing and keeping people in tight labour markets.
How we help
Where clients usually start.
Every service and capability is available to clients in Professional and Business Services. These four are where conversations usually begin.
Strategy and Corporate Finance
Choosing where to grow, and paying for it.
11 capabilitiesAI (Artificial Intelligence)
Getting AI out of the pilot stage.
5 capabilitiesOperations
Lower operating cost and better service.
9 capabilitiesHuman Capital and Organisation
Building the organisation the strategy needs.
7 capabilitiesRelated
Related articles and illustrative work.
Related industries
Also in Consumer and Leisure.
Agribusiness and FoodSecuring food supply and raising farm and plant productivity.Consumer ProductsGrowing brands profitably in stores and online.RetailStore, online and supply chain economics.SportsRights, sponsorship, venues and major events.Travel, Tourism and HospitalityVisitor growth, hotel performance and hospitality workforces.
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